Road Hazard Protection
Your Tires, Covered for the Unexpected!
Eligible replacement tires purchased through an authorized, Mr. Lube & Tires Retailer in Canada on or after September 14, 2026 are backed by 12 months of road hazard protection for your peace of mind.
What’s Covered?
Tire Replacement
- Eligible replacement tire up to 100% of original purchase price in Year 1
- Maximum benefit: $500 CAD per tire
Tire Repairs
- Protection up to $40 CAD per occurrence.
Flat Tire Changing or Towing Assistance
- Up to $100 CAD or 8 km, whichever is less.
How to Make a Claim
Step 1: Visit Your Retailer
- Bring your vehicle to your nearest Authorized Mr. Lube & Tires Retailer for a free tire inspection.
- They’ll check for qualifying road hazard damage and tread depth (must be over 3/32”).
Step 2: Assessment & Protection
- Once your tire has been evaluated, you’ll be informed of the amount covered, whether for replacement, repair, or assistance services.
Step 3: Service & Support
- Your retailer will handle all necessary documentation. Just provide your original tire purchase invoice and related info. No need to submit online claims yourself!
What’s a Road Hazard?
Road hazards include:
- Nails, screws, glass, or debris.
- Potholes and uneven surfaces.
- Unexpected roadside damage during normal driving.
Terms & Conditions
Eligibility & Geographic Scope
- Protection includes up to 100% of the original purchase price of the damaged eligible tire toward a suitable replacement tire. Road Hazard Protection is provided through Sonsio, subject to the eligibility requirements, benefits, limitations and exclusions set out below.
- Protection applies only to eligible replacement tires purchased in Canada on or after September 14, 2026, at an authorized Mr. Lube & Tires Retailer.
- Protection is non-transferable and valid only for the original purchaser.
- Eligible models: Continental, General, Goodyear, Hercules, Ironman, and Rovelo.
- Damage must be reported and claim submitted within 12 months of the date on the invoice.
- Proof of purchase (original invoice) is required for all claims.
- Tire replacement is available only if an authorized Mr. Lube & Tires Retailer determines that the eligible damaged tire cannot be safely repaired.
- Pre-authorization from a third-party, Sonsio, is required before tire replacement.
Protection Limitations & Exclusions
- Protection applies only to eligible damage defined as a puncture, bruise or impact break incurred during normal driving on a maintained road, including damage due to nails, glass and potholes.
- Intentional damage, neglect, racing, off-road use and tires with tread equal to or below 3/32” voids qualification.
- Protection does not include wear and tear or damage due to improper maintenance.
- Replacement tires may not be the same brand or model.
- Maximum Protection per tire replacement is $500 CAD; costs exceeding this amount must be paid by the customer.
- Maximum of 4 tires can be included per claim.
- Service charges, additional parts, installation fees, disposal fees, environmental levies and taxes are not included.
Privacy & Data Use
- By participating, you consent to the collection and use of your information for claims processing purposes. Personal information collected during claims will be handled according to Mr. Lube & Tires’ Privacy or Sonsio’s Privacy Policy, as applicable.
General Provisions / Disclaimer
- Mr. Lube & Tires reserves the right to limit, modify, suspend, or cancel this Road Hazard Protection program or any claim thereunder at any time without prior notice.
- This program is governed by Canadian law and is subject to applicable provincial legislation.
- Mr. Lube & Tires are not liable for incidental or consequential damages arising from tire failure or loss of use.
- Protection is limited to the terms set forth in this protection plan.