Leadership Team

Stuart Suls, President & Chief Operating Officer

Stuart has over 20 years of international experience in senior leadership roles for Fortune 500 retail, franchising, manufacturing, food service and transportation companies including Ryder Truck Rental, Arby’s Inc., and General Mills. Stuart previously was President of SE Independent Delivery Services, Inc, North America’s largest furniture distribution company. Stuart actively supports a number of charitable organizations and is a Board member of the Tampa YMCA and Meals on Wheels. Stuart is a Certified Public Accountant and holds a Master of Business Administration from Duke University and an Honours Bachelor of Arts in Economics from Western Maryland College.

Diane Campbell, Director, Human Resources
Diane is an accomplished HR professional with over 15 years of experience developing and implementing HR strategies for companies including Epic Data Inc. and the Vancouver Stock Exchange. Diane received her diploma in Human Resource Management and Business from British Columbia Institute of Technology.

Brent Cuthbertson, Vice President, Marketing
Brent is a recognized marketing visionary and executive with over 15 years of experience in wireless telecommunications, insurance and financial services with organizations including Bank of Montreal, Richmond Savings, Insurance Corporation of British Columbia, Bell Mobility, and American Express. Brent completed the Business Executive Program at the Richard Ivey School of Business at the University of Western Ontario and has been recognized as one of BC’s “Top 40 under 40”.

Michael Hachey, Vice President, Corporate Services
Michael is a Chartered Accountant with extensive experience in planning and operations. His experience spans both the public and private sectors with companies such as Bell Canada, Ernst & Young and Labatt’s Breweries. Michael holds a Master of Business Administration from Queens University and a Bachelor of Commerce from the University of Victoria.

Roger Merkosky, Vice-President/Controller

Roger is a Chartered Accountant with over 20 years of finance experience. Roger joins us from InBev, the world’s largest brewer with operations in over 30 countries and sales in over 130 countries.  During his tenure he has held positions including VP Global Audit, and CFO InBev North America.  Prior to working with InBev, Roger worked with KPMG and most recently as an independent consulting CFO.  Roger supports a number of charitable organizations, including the YMCA and volunteers at the CICA; tax clinics for low-income taxpayers.  Roger holds a Bachelor of Commerce Degree from the University of Alberta.

John Ticknor, General Counsel
John possesses extensive legal experience with lease matters, commercial lending and franchise transactions. From 1985 through 2000, John was a partner at three different firms specializing in corporate commercial matters and has since provided exclusive legal services to the Mr. Lube Canada organization. John holds a Bachelor of Law from the University of Victoria and has been a member in good standing of the Law Society of British Columbia since 1982.

Dan Tung, General Manager, Customer Experience
Dan Tung is a customer service leader with over 12 years of senior management experience in developing customer experience strategies, customer service training and leading large departments through rapid growth. His experience covers both public and private industries at Revenue Canada, Rogers and Bell Mobility. Dan holds a Bachelor of Arts from the University of British Columbia.

Michael Whitmell, Chief Information Officer

Michael brings over 20 years of information technology experience to the Mr. Lube team.  He is the former Vice President, Resort Technology for Intrawest Corporation, a leader in the development and management of global destination resorts.  Accomplishments include overseeing IT responsibilities for 10 resort properties and 10 independent hotels under the Intrawest umbrella.  Previous positions include Director of Information Technology for Whistler & Blackcomb Mountain Resorts Ltd., and Imperial Parking.  Michael holds a Diploma in Computer Studies from the College of the North Atlantic.

Tom Zacharias, Vice President, Operations

Tom has over 20 years of service industry experience in both multi-unit retail and restaurant management. He was formerly the Chief Operating Office of the Air Terminal Restaurant Division of Cara Operations Ltd, which has 100 restaurants, 50% of which were franchised, in major airports across Canada. Tom is a graduate of executive development programs at Simon Fraser University, University of Guelph and the Rotman School of Business.