Stuart Suls, President & Chief Executive Officer
Stuart has over 25 years of international experience in senior leadership roles for Fortune 500 retail, franchising, manufacturing, food service and transportation companies including Ryder Truck Rental, Arby’s Inc., and General Mills. Stuart was previously President of SE Independent Delivery Services Inc, North America’s largest furniture distribution company. Stuart actively supports a number of charitable organizations and is a Board member of the Tampa YMCA and Meals on Wheels. Stuart is a Certified Public Accountant and holds a Master of Business Administration from Duke University and an Honours Bachelor of Arts in Economics from Western Maryland College.
Bob Anderson, Vice President, Operations
Bob brings over 25 years of experience with Mr. Lube. During this time, his leadership in customer experience and service excellence have been paramount in driving the customer centric culture at Mr. Lube. More recently, Bob’s leadership has resulted in the development of our on-line training program, our customer feedback program and the launch of our Manager’s Center of Excellence.
Felicia Chen, General Counsel
Felicia Chen is a practising lawyer with a speciality in corporate commercial law. She currently acts as General Counsel with Mr. Lube Canada, drawing on over nine years of experience in her field. With a strong franchise and real estate background, she is instrumental in providing specialized legal expertise to strengthen our franchising processes and achieve our future growth targets. Prior to joining Mr. Lube Canada, Felicia was an associate at the Vancouver office of Borden Ladner Gervais LLP. In this role, she practiced corporate commercial law, including structuring real estate development projects, franchise business, mergers and acquisitions, and general corporate maintenance. After earning her Bachelor of Law degree, Felicia was admitted to the Law Society of British Columbia in 2003. Prior to that, Felicia attended the University of British Columbia where she completed her Bachelor of Arts in Economics.
Pamela Lee, Chief Financial Officer
Pamela is a Chartered Accountant with over 15 years of finance and planning experience. She has previously held roles at Mr. Lube as both Corporate Controller and as Senior Director, Strategy & Planning. Pamela came to Mr. Lube from Bell Canada where she was Director of Performance Management. Her experience spans to both public and private enterprises at companies such as Bell Canada, 360networks inc. and PricewaterhouseCoopers. Pamela holds a Bachelor of Commerce Degree from the University of British Columbia.
David Waterfall, Vice President, Marketing
David Waterfall has over a decade of experience in marketing for Canadian franchise retailers where he has been involved in developing and executing communications, branding, promotional and product launch strategies. Prior to joining Mr. Lube, he spent 13 years at A&W Food Services in a variety of marketing leadership roles. David began his career with Ernst & Young where he articled as a Chartered Accountant.